So, I have both systems on my freebie users, and plan to continue using TV until they decide I can't again. The dreaded "commercial use detected" warnings disappeared, and TV works just fine. It provides simple yet effective solutions within complex IT infrastructures. Well, about a month after I gave up on TV, they decided i was legal again. TeamViewer is a software for remote desktop connections and engaging in online collaboration across different devices and operating systems. I don't know why - laziness, I guess, plus I prefer TV. TeamViewer is free for private use when helping family and friends, without receiving any financial compensation. So I switched to Splashtop, but I never removed TV from my system or the client from my supported computers. When TV said I was using it commercially, I actually sent them a support request saying it was personal use according to their terms, but it was denied. But i went on a quest to find a replacement, took advantage of a bunch of free trials, and settled on Splashtop SOS Business, so I could use SOS for clients and take the 10 unattended licences and use them for my oldies. About 6 months ago they decided I was using it commercially - I have no idea why, had the same 6 computers on it and really didn't log in much to most of them. I was always very careful to NEVER use TV for any clients, just for my personal old folk freebies. I've used them for years, personal use, supporting elderly relatives, basically my stepmother and my sibling's inlaws. It is not known if the USA will be included in this change and BleepingComputer has reached out to TeamViewer for clarification.įunny thing about Teamviewer. "We have stopped checking connections for commercial use in heavily affected regions like China and Italy already some weeks ago and are currently implementing that for lots of other affected countries including UK," TeamViewer told TheRegister. The only way to use TeamViewer again for personal use is to submit a request to have their TeamViewer ID reset.Īfter reaching out to the TeamViewer, TheRegister was told that TeamViewer is stopping the checks for commercial users in regions heavily affected by the Coronavirus. Once they receive this alert, their TeamViewer ID is added to a bucket of users who will continue to see this message when using TeamViewer. With more people working from home, friends and family helping each other with technical issues, or some using it for commercial reasons without a license, many TeamViewer users have started to receive the dreaded "Commercial use detected" alerts. A few links: Official statement blaming user's passwords - archive. TeamViewer Commercial use detected alerts Use them both to experience enhanced security, more reliable connections, and access to exclusive features within. Also: TeamViewer has only stated that the DDoS attack on their DNS infrastructure is unrelated to concerns about their user database being hacked: Statement on Service Outage They have NOT specifically denied that their user database has been compromised.
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